Privacy Policy

At OneLangkawi, your privacy is important to us. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website or engage with our services. By using our website and booking services, you agree to the practices described in this policy.

1. Information We Collect

We collect personal information when you:

• Make a booking or inquiry
• Sign up for newsletters or promotional materials
• Contact us through email, phone, or other communication channels
• Use our website, including cookies and analytics data

2. Types of Personal Information We Collect

• Name, Email Address, and Phone Number
• Payment details (processed securely by our payment provider)
• Location data (e.g., IP address for location-based services)
• Any other information voluntarily provided by you

3. Data Protection and Security

We take reasonable steps to protect your personal information and use secure methods of data storage. Our website uses SSL encryption to ensure that your personal data is safely transmitted and protected during transactions.

Payment information is processed securely through third-party payment gateways and is never stored on our servers.

4. Sharing Your Information

We do not sell or rent your personal information to third parties. However, we may share your information with:

• Trusted third-party service providers who help us deliver our services (e.g., tour providers, payment processors).
• Legal authorities if required by law to protect our rights or comply with legal obligations.

5. Cookies and Tracking

Our website uses cookies to enhance your browsing experience, remember your preferences, and gather analytics to improve the functionality of the site. You can control cookie settings through your browser settings.

6. Your Rights

You have the right to:

• Access the personal information we hold about you
• Correct or update your personal information
• Request that we delete your personal information (subject to legal obligations)
• Opt-out of marketing communications at any time

To exercise any of these rights, please contact us at sales@onelangkawitours.com.